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Frequently Asked Questions
Below are answers to frequently asked questions (FAQs) organized into categories for your convenience. Please take a moment to review this information.
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Can I bring balloons to a show?We welcome all individuals and groups to spend an evening at our venue enjoying a show while celebrating a special occasion. However, please be mindful that you are attending a public performance. Therefore, we do not allow decor, including balloons, to be brought into the venue.
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Can I celebrate a birthday or anniversary at a show?We welcome small groups to spend an evening at our establishment enjoying a show while celebrating a special occasion. However, our room is arranged with tables that seat 2, 4, and limited tables that seat 6 people. Due to the intimate setting of our space, we cannot accommodate groups larger than 6 at the same table. We cannot combine tables to accommodate large groups. If your party exceeds 6 people, please inform us by TEXT to 803-563-8375 so we can arrange to have your party seated close together. Additionally, Outside food & drinks, including cake, cupcakes, water, soda, etc., are NOT permitted inside our establishment. Balloons or other types of decor are not permitted when attending a public performance. IMPORTANT: Please be mindful of the fact that the room is not exclusive to your group. Once the performance begins, guests are required to keep their conversations to a reasonable, private volume so as to not negatively impact others in the room and to be respectful to the artists, and performance in general. Any excessive volume of conversation or excessive distractions from the performance by your invited guests will be respectfully addressed by management. We reserve the right to ask any guest to leave our establishment if these behaviors are demonstrated.
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Can I rent your venue for an event?Chayz Lounge is the perfect place to host intimate gatherings. Our venue may not be large compared to some, but it is the perfect size for the right event. We offer seating for up to 64 guests with a total interior capacity of 99. As well, our outdoor courtyard accommodates an additional 24 seated guests and is available as additional rental space. Throughout the years, Chayz Lounge has been the preferred venue for: Intimate weddings Private dinner parties Rehearsal dinners & brunches Engagement parties Baby showers Photo shoots Film shoots Recitals Holiday parties Luncheons Trainings Corporate functions Please visit the Private Functions page of this site for more information.
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Can I take pictures or video?Taking pictures and video clips of our shows to share on social media is permitted. However, due to contractual obligations, the recording of the performances in its entirety (audio or video) is strictly prohibited. We encourage you to put your phones away and enjoy the show.
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Can I watch sports at your restaurant?No. Ours is a jazz bistro that offers an elegant, upscale atmosphere to relax after work, spend the evening with friends, or a romantic night out. What sets us apart is warm ambiance and delectable cuisine paired with the finest contemporary jazz acts.
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How do I make reservations for a show?Tickets and seat reservations are secured online only. We do not accept payments or reservations by phone. Visit our Shows page and then click the GET TICKETS or RSVP button. You will be redirected to Eventbrite where you can purchase your tickets or reserve a spot for Jazz After 5 or our Sunday Jazz Brunch.
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How do I contact someone?For the quickest response, text us at 803-563-8375 or email info@chayzlounge.com.
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How early can I arrive for a show?Our door times are as follows: Wednesdays (on occasion): 6:00 pm Thursdays: 6:00 pm Fridays & Saturdays: 6:30 pm Sundays: 12:00 pm We encourage guests to arrive at the above times to enjoy a relaxed dining experience.
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Is smoking allowed?Smoking cigarettes, vapes, marijuana, or e-cigarettes is not permitted anywhere on our premises. Guests wishing to smoke must do so at least fifty (50) feet of the away from our building.
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Is talking allowed during the shows?Chayz Lounge is best described as an intimate listening room. We understand that conversation among patrons is expected and encouraged. However, we ask all guests to be mindful of the fact that they are in a shared space and the level of their conversations as not to interfere with the enjoyment of other guests. Management reserves the right to address loud conversations or behavior by guests that is considered to be disorderly, inappropriate, or in violation of our policies. In such instances, guests may be asked to leave the premises and no refund will be provided.
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What are your hours of operation?Our hours are as follows: Fridays & Saturday: 6:30pm - 10pm Sunday Jazz Brunch: 12pm - 3pm On occasion, we will have a show or special event on a Wednesdays or Thursdays. In such cases, the hours are from 6pm - 9pm.
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What can I expect at Chayz Lounge?Chayz Lounge the premier jazz bistro renowned for offering the finest contemporary jazz and rhythm & blues acts in an elegant, upscale atmosphere. An evening at Chayz Lounge is like a retreat to an elegant room filled with a symphony of sounds, aromas of delicious dishes and repose in what feels like your own private living room. Here's what you can expect: Delicious dishes. Exceptional live performances. An upscale, adult atmosphere. Chayz Lounge is the place to relax after work, spend the evening with friends, or a romantic night out.
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What's your refund policy?All sales are final. No refunds or exchanges will be issued due to scheduling conflicts, illness, or other personal issues. We also do not have a credit system. Click here to read more about our Refund/Cancellation Policy.
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Where are you located?We are located at 607 Meeting Street in the heart of the River District in West Columbia, SC. We are 5-minutes, 1.5 miles from the Gervais Street Bridge. Click here to view the map.
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What's the minimum age to attend a show?Chayz Lounge is an upscale, adults-only venue welcoming guests 21 and older. We are dedicated to providing an exceptional experience and maintaining the highest standards for our guests.
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Where can I park?Parking is available in our lot (adjacent to our building). Additional parking is available in the following areas: Salon 561 Meeting Street Interiors The Antique Shop (blue building) adjacent to our lot The lot of the vacant building adjacent to ours
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Why is there a cover charge for your shows?In order to compensate the extraordinary caliber of talent featured at our establishment, we must charge admission. The average cover charge is $30. However, depending on the act, the cover charge can be higher.
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