Our goal is to provide an unparalleled experience in an atmosphere of elegance, class, and sophistication. To ensure everyone’s enjoyment, we ask all guests to observe the following guidelines:

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DINING

Our menu features Small Plates that invite you to indulge in a delightful culinary experience. Perfect for sharing, sampling, and savoring, each dish is thoughtfully crafted to let you explore a variety of delicious flavors while enjoying the cozy, upscale ambiance of Chayz Lounge. View our Food & Drink menus. Please note that ticket prices include entertainment only; food and drinks are purchased separately.

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MINIMUM PURCHASE REQUIREMENT

We ask each guest to meet a minimum spend of $25 on food and/or drinks (excluding taxes and gratuity). An 18% gratuity will be added to all food and beverage purchases. We encourage guests to bring their appetites and savor our exceptional cuisine, Signature Cocktails, and curated wines.

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GROUP POLICY FOR LARGE PARTIES

To ensure every guest enjoys the intimate atmosphere and experience we provide, we can no longer accommodate parties of more than 4 seated at the same table. For groups larger than 4, the following policies apply:

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• Guests will be seated separately across smaller tables. We cannot join tables to accommodate large parties, but we will do our best to seat your group close together
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• For parties of 12 or more, a minimum spend of $40 per person is required. This amount does not include taxes or gratuity. If the total spend falls below this amount, the difference will be charged.
   

• A valid credit card must be held at the time of reservation or ticket purchase. This card will only be charged if the group fails to meet the minimum spend requirement.
   

Guests are required to adhere to our Venue Etiquette to ensure everyone’s enjoyment. For groups larger than 12, please consider the option to Buy Out The Room or Rent The Space. For more details, review Options 2 and 3 on our Private Functions page.

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DRESS CODE

At Chayz Lounge, we cultivate an ambiance of elegance and class that encourages guests to dress with sophistication, as it’s part of our signature style. To maintain this refined, elevated atmosphere, we kindly ask guests to avoid the following attire:  

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• Ball caps

• Doo-Rag

• Hoodies

• Flip-flops

• Ripped jeans

• Bare midriffs

• Revealing clothing

• Sagging jeans or pants

• Cut-off shirt or shorts

• Exposed undergarments

• Jogging/tracksuit attire

• Tennis shoes/sneakers

• Athletic or sports apparel

• Cut-off shorts and tank tops

• Offensive or inflammatory clothing

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While we can appreciate personal style, certain attire may not align with our standards. To ensure a smooth, enjoyable evening for all, we kindly ask that you dress the part for an elevated experience with us. Your cooperation helps us maintain the unique, upscale atmosphere that Chayz Lounge is known for.

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If you’re attending with a group, please share this policy with each guest to ensure everyone aligns with our standards. Thank you for helping us preserve the refined ambiance that makes Chayz Lounge special.

 

We reserve the right to deny entry to anyone not adhering to these guidelines.​

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​CODE OF CONDUCT

Our space is designed for a calm, comfortable, and enjoyable experience. We ask all guests to be courteous and mindful of others, respecting our shared atmosphere. Behavior that is disruptive or detracts from the experience of other guests will not be tolerated. Specifically, we ask that guests refrain from:

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• Loud Conversations.
   

• Using your cell phones in speaker mode.
   

• Changing seats frequently.
   

• Getting on stage during the performance.
   

• Repeated photography or video recording of the performance.
   

• Engaging in any behavior that may be offensive or harmful to others.
   

• Public displays of affection that may disrupt the refined ambiance of our space as well as the comfort and enjoyment of other guests.

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PROHIBITED ACTIVITIES
To ensure the comfort and safety of all guests, the following activities are not permitted on our premises:
 

• Consuming personal alcoholic beverages.
   

• Possession of concealed weapons.
   

• Use of illegal substances.
   

• Distribution of promotional materials.
   

• Littering or obstructing pathways and doorways.
   

• Use of offensive, threatening, or discriminatory language.
   

• Smoking (including cigars, cigarettes, vapes, marijuana, or e-cigarettes).
   

• Harassment or offensive behavior toward guests or staff.
   

• Any form of discrimination, aggression, or intimidation.

Thank you for helping us create a welcoming, sophisticated environment. Management reserves the right to address behavior that disrupts the atmosphere. 

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OUTSIDE FOOD & DECOR

To maintain our refined atmosphere, outside food, drinks, and decorations are not permitted. 

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AGE REQUIREMENT

At Chayz Lounge, we welcome adult guests aged 21 and older for a refined, mature experience. ​​​

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SEATING ARRANGEMENTS

At Chayz Lounge, our room is arranged with tables for 2 and 4 people. Additionally, we offer cabaret-style seating, which may include sharing tables with other guests. If you’re attending the show with others whose tickets are under a different name, please notify us in advance by texting 803-563-8375, and we will do our best to accommodate your preferences..

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LATE ARRIVAL

Our events begin promptly, and seats not claimed by showtime may be forfeited. If you anticipate being late, please text (803) 563-8375 so we can hold your seat(s). In the event you cannot attend, contact us to explore the possibility of transferring your ticket to a future show. Please note that tickets are nonrefundable, and refunds will not be provided for late arrivals. ​​

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SEAT OCCUPANCY

The purchase of food and beverage supports our sustainable business model. If you purchase seats for fewer people than your table’s capacity, there is a $25 charge per empty seat.

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ACCESSIBLE SEATING

We offer accessible seating for patrons with ADA needs or service animals. For assistance, please text us at 803-563-8375. 

 

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HEALTH & SAFETY

The health of our patrons and staff is a priority. Please do not enter if you are feeling unwell. Security cameras are in use throughout the venue to ensure a safe environment.

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